Trade & Sales Policy
The Blade Medic
To protect brand integrity, maintain consistent market positioning, and ensure fair trading across our authorised retail network, the following terms apply to all approved stockists of The Blade Medic products.
These terms form part of any wholesale or trade agreement entered into with The Blade Medic.
1. Territory
1.1 Products may only be sold within the United Kingdom (including overseas territories and BFPO addresses) unless prior written consent has been granted.
1.2 Retailers must ensure that online stores restrict shipping to UK delivery addresses unless otherwise agreed in writing.
1.3 Sales into the European Union or any other international territory are strictly prohibited without formal written authorisation.
1.4 Retailers must not knowingly supply third parties who intend to export products outside the authorised territory.
2. Online & Marketplace Sales
2.1 Retailers may sell via their own branded website without restriction, provided they comply with this policy.
2.2 Sale on third-party marketplaces (including but not limited to Amazon, eBay, Etsy and similar platforms) requires prior written approval from The Blade Medic.
2.3 Retailers must notify The Blade Medic in advance of any intention to list products on Amazon or other marketplace platforms, including the specific account name and URL.
2.4 Unauthorised resale through marketplace accounts, dropshipping arrangements, fulfilment intermediaries, or third-party resellers is strictly prohibited.
2.5 Marketplace listings must comply with approved imagery, descriptions and pricing policies.
Failure to comply may result in immediate suspension or termination of supply.
3. Branding & Representation
Retailers must maintain brand presentation standards at all times.
Retailers must not:
Alter product packaging
Modify logos, trade marks or branding elements
Repackage, relabel or tamper with products
Make unapproved claims regarding performance, safety, certification or endorsement
Official imagery, product descriptions and marketing assets are available upon request and must be used without modification unless agreed in writing.
The Blade Medic reserves the right to request removal or amendment of any marketing material that does not align with brand guidelines.
4. Pricing Policy
4.1 All products are supplied with a Recommended Retail Price (RRP).
4.2 Retailers reserve the right to sell products at whatever price they choose privately
4.3 “Advertised price” includes website listings, social media promotions, email campaigns, paid advertising and marketplace listings.
4.4 Excessive discounting or promotional activity that damages brand positioning or undercuts the retail network may result in withdrawal of supply.
4.5 The Blade Medic reserves the right to review retailer pricing activity to ensure fair and consistent market representation.
5. Product Integrity & Storage
5.1 Products must be stored appropriately in accordance with any supplied handling guidance.
5.2 Products must not be altered, repackaged, modified or relabelled in any way.
5.3 Damaged goods must not be offered for sale.
5.4 Retailers are responsible for ensuring that customers receive products in original, undamaged condition.
6. Wholesale Purchasing Terms
Opening order minimum: £150 or 36 units (whichever is greater)
Reorder minimum: 20 Units (Mixed SKU permitted)
Free UK mainland delivery on orders over £150
Orders below the free delivery threshold may incur carriage charges
The Blade Medic reserves the right to amend wholesale pricing with reasonable notice.
7. Returns & Claims
7.1 Damaged or incorrect goods must be reported within 7 days of receipt, supported by photographic evidence where applicable.
7.2 Claims made outside this period may not be accepted.
7.3 Unsold stock returns are not accepted without prior written agreement.
7.4 Approved returns must be sent in original condition and packaging.
7.5 Unless faulty, return postage costs are the responsibility of the customer.
7.6 Refunds will be processed within 14 days of receiving the returned goods.
8. Breach of Policy
Failure to comply with this Trade & Sales Policy may result in:
Written warning
Suspension of supply
Termination of trade account
Withdrawal of authorised retailer status
Repeated or serious breaches may result in immediate termination without notice.
9. Liability
9.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any matter for which it would be unlawful to exclude liability.
9.2 Our liability for any other loss shall not exceed the total purchase price of the goods in question.
9.3 We are not liable for indirect or consequential losses, including loss of profits or business interruption.
10. Orders
10.1 All orders are subject to availability and confirmation of the order price.
10.2 When you place an order, you will receive an acknowledgement email. This does not constitute acceptance of your order.
10.3 A contract between us is formed only when we dispatch the goods to you.
10.4 We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.
11. Pricing and Payment
11.1 All prices are shown in GBP (£) and include VAT where applicable.
11.2 Delivery charges will be displayed at checkout before payment is confirmed.
11.3 Payment must be made in full at the time of ordering. We accept payment via invoicing and bank transfers.
11.4 We reserve the right to amend prices at any time, though changes will not affect orders already confirmed.
12. Delivery
12.1 We aim to dispatch orders within 7 working days.
12.2 Delivery times are estimates and not guaranteed.
12.3 Risk in the goods passes to you upon delivery.
12.4 Ownership of goods remains with us until full payment has been received.
13. Force Majeure
We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, supply chain disruptions, or government restrictions.
14. Governing Law
This Trade & Sales Policy is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
15. Compliance with Law
15.1 Nothing in this Trade & Sales Policy is intended to restrict, limit or operate in a manner contrary to applicable UK law, including but not limited to the Competition Act 1998 and other relevant competition, consumer or commercial legislation.
15.2 Retailers remain free to determine their own resale prices, subject to compliance with applicable competition law. Any pricing guidance, including Recommended Retail Prices (RRP) or Minimum Advertised Price (MAP) policies, is intended solely to protect brand positioning and does not constitute resale price maintenance.
15.3 If any provision of this Policy is found by a court or competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed severed from the remainder of the Policy, and the remaining provisions shall continue in full force and effect.
15.4 Both parties agree to operate in good faith and in compliance with all applicable laws and regulations when performing their obligations under this Policy.
Acceptance of Terms
By placing an order with The Blade Medic, opening a trade account, participating in trading, purchasing wholesale products, or otherwise engaging our services, you confirm that you have read, understood and agree to be bound by this Trade & Sales Policy.
These terms apply to all transactions unless otherwise agreed in writing by The Blade Medic.
If you do not agree to these terms, you must not place orders, engage our services, or represent yourself as an authorised retailer of The Blade Medic products.
Continued trading following notification of updates to this Policy shall constitute acceptance of the revised terms.
These policies are designed to ensure consistency, protect retailer margins, and maintain the premium positioning of The Blade Medic brand across all sales channels.